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Frequently asked questions

Everything you need to know about Exyross

Red light therapy (photobiomodulation) uses specific wavelengths of light to stimulate cellular activity in your gums. It boosts circulation, reduces inflammation, and triggers your body's natural healing process — all non-invasively.

Yes. Red light therapy has been studied for decades in medical and dental settings. It's painless, non-invasive, produces no UV radiation, and has no known side effects when used as directed.

Clinical research shows red light therapy can stimulate blood flow, reduce inflammation, and support tissue regeneration. Results vary, but many users report healthier, firmer gums over consistent use. It works best as part of a daily oral care routine.

Brush normally — the red light activates automatically. Focus on the gumline with gentle pressure. Use Sensitive mode, and let the built-in 2-minute auto-timer with 30-second interval pulses guide your session.

Most users notice improvements within 4–8 weeks of daily use. Early signs include less sensitivity and reduced bleeding. More visible gum changes typically appear after 2–3 months.

No. Exyross is designed to complement your dental care, not replace it. Continue your regular checkups — think of Exyross as a powerful daily tool that works alongside your dentist.

Exyross is a US-based oral care company focused on clinically-studied red light therapy. Every toothbrush comes with a 90-day money-back guarantee and a 1-year warranty. If it doesn't work for you, you pay nothing.

he light turns on every time you brush — no extra steps. Brush twice daily and let the 2-minute timer do the work. Consistency matters most.

A regular toothbrush only cleans. Exyross cleans and delivers red light therapy to your gums at the same time — two tools in one.

Clean (everyday brushing), Sensitive (tender or inflamed gums), Polish (deep clean), White (stain removal). For gum recession, start with Sensitive mode.

Exyross uses 630nm (red) and 850nm (near-infrared). The 660nm targets surface inflammation, while 850nm penetrates deeper to stimulate circulation and cellular repair.

Yes. Use any toothpaste you like. The red light works through gum tissue regardless.

Yes. Red light therapy targets gum tissue, not dental restorations. Completely safe around implants, crowns, veneers, and bridges.

A full charge lasts up to 4 weeks with twice-daily use. Exyross uses wireless fast charging — just place it on the charging base.

Yes. Exyross is IPX7 waterproof — safe for shower use and rinsing under running water.

Replace every 1.5 months for optimal performance. Replacement heads are available at exyross.com. The brush head is made from medical-grade silicone (BPA-free).

3–7 business days within the US. Most orders arrive within 6-7 business days.

We ship from international fulfillment centers directly to US addresses. All packages are fully tracked from warehouse to doorstep.

Yes. Every order ships free with tracked delivery. No minimum purchase.

An optional add-on at checkout that gives your package a special protected status — meaning it's handled with extra care and security throughout delivery. In the rare case something goes wrong, we send a free replacement — no questions asked.

We work with USPS and UPS. The carrier depends on your location for the fastest delivery.

Check your tracking link first. If tracking hasn't updated in 5+ business days, contact our support team and we'll investigate immediately.

Contact us with your order number. With Shipping Protection, we send a replacement right away. Without it, we'll work with the carrier to find the best solution.

If your order hasn't shipped yet — contact us ASAP and we'll update it. Once in transit, the address cannot be changed.

You'll get a tracking number via email once your order ships. You can also track anytime on our website.

Yes, contact us quickly. Once shipped, it can't be cancelled, but you can return it under our 90-day guarantee.

Try Exyross risk-free for 90 days. Not satisfied? Contact us and we'll issue a full refund. No fine print.

Email our support team with your order number. We'll send return instructions and guide you through it.

Refunds are processed within 15 business days after we receive your return. May take an extra 3–5 days to show on your statement.

Covers manufacturing defects, battery issues, and malfunctions under normal use. Does not cover damage from drops, misuse, or brush head wear.

Contact us with photos of the damage. We'll send a free replacement as fast as possible — no need to wait for a return.

Exyross is a US-based oral health company making professional-grade gum therapy accessible at home.

Return shipping is on the customer unless the product arrived damaged or defective — in that case, we cover it.

Millions suffer from gum recession with surgery as the only option. We combined clinically-studied wavelengths with a toothbrush to bring professional-level therapy home.

Designed in the United States, manufactured in certified Сhinese facilities with medical-grade components.

Email us at support@exyross.com. We typically respond within 24-48 hours.

Yes. Our product is developed with input from dental health researchers, and red light therapy is already widely recognized in professional dentistry.